Nestlé recently released its 2024 ‘Creating Shared Value’ report - spotlighting its latest sustainability progress and impact. Creating Shared Value is Nestlé’s approach to connecting its business strategy with supporting people, planet and communities

The ‘Balance The Board: Accelerating Change Conference’ returns for a second year on 5 October 2023 in London. 

 

COP27, climate protests and extreme weather are all keeping sustainability high in the public conscience—with big consequences for hospitality. Research from CGA by Nielsen IQ shows more than two in five consumers think sustainability is important when eating and drinking out, while a third are more likely to eat or drink at a venue that is transparent about its environmental impact. And as Peter Martin put it at the Peach 20/20 Conference: “If it's front of mind for customers, it’s got to be front of mind for us.”

Co founder of LEON Restaurants and the Sustainable Restaurant Association Henry Dimbleby shares his robust views on the role hospitality can play in fixing the ‘broken’ global food system. Watch the video...

As cost pressures bite, discretionary dining is being triaged – with midweek meals first on the chopping block. Encouragingly, birthdays and celebrations remain sacred but operators need to step up. ‘High stakes’ occasions bring equally high customer expectations.

February sales at Britain’s leading managed restaurant, pub and bar groups were 3.9% ahead of last year on a like-for-like basis, the latest Coffer CGA Business Tracker reveals.

The punchy quote was attributed to one Jane O’Riordan – former strategy director for Nando’s, now chair of multiple hospitality brands, a Peach Icon (2022) and now leading the Innovation Working Group for the government’s Hospitality Sector Council.

Against the backdrop of a turbulent economy and continuing political uncertainty, hospitality leaders gathered at London’s iconic Roundhouse for the Peach 20/20 conference. Here are some key messages from the day:    

It’s no secret that the new tax year is bringing a new set of cost challenges for hospitality. Our partners at Fourth have produced an excellent report - Hospitality's Guide to HR & Payroll Legislation - which focuses on the key legislative changes coming into effect in April 2026 that will directly impact hospitality operators. 

The Peach 20/20 Atlantic Club ‘London is Open Tour’ - our first since the pandemic hit - did not disappoint. Here are our top 5 takeaways…

Don’t miss hospitality’s most respected leadership expert - in London for one day only - on Tuesday 20 September. Learn how high performing teams and leaders are navigating the talent war, maximising sales and minimising costs. Here’s 7 great reasons why you don’t want miss out. 

“Be the change you want to see” was something my nana always told me. At times that can actually be pretty scary, it could mean putting your head above the parapet to try and make a positive difference. 

There’s a quiet revolution taking shape along Britain’s coastlines. The fishing and seafood industry is going through significant change - and hospitality businesses are playing a major role. It will be a major focus at this year’s Planet Peach Sustainability Summit in London on March 4, 2026.

The first ever Plan B Conference on 23 November featured around 30 speakers in a dozen different sessions—all focused on creating inclusive cultures where diversity thrives and female leaders flourish. The event culminated in the announcement that Plan B’s work will now expand under the new banner of ‘Balance the Board’.

A lot’s been said lately about the impact of AI on business and jobs—much of it apocalyptic. But what does it mean for hospitality in practice? A special session at Peach 20/20’s Peach @ The Beach unwrapped both the benefits and risks.

AI is on the verge of transforming the hospitality sector, with senior leaders not just aware of AI’s potential, but personally fluent in it. Many already have clear expectations of what it could drive, and where it will be most useful to businesses.

Ajith Jayawickrema has seen it all in this industry. Co-founder of two iconic casual dining brands and a non-exec and investor at others, he’s now more than 30 years into his hospitality career—and at the 2023 ceda Conference he told Peach 20/20’s Peter Martin what he’s learned. Here are the top takeaways.

Loungers co-founder and executive chairman Alex Reilley was named an Industry Icon at the Peach 20/20 Hero & Icon Awards on Wednesday (17 November).

With a General Election looming, 2024 will be a big year for hospitality in the political arena. So what’s the outlook and where are the priorities and challenges for our sector? Here’s what UKHospitality CEO Kate Nicholls had to say about the hot topics when she spoke to Peter Martin at Peach 20/20’s Leaders Summit.

Adversity has made many hospitality businesses ‘fitter than ever’,  as Peach 20/20’s Peter Martin discovered in an on-stage conversation with three leading entrepreneurs during the recent Ceda Conference. The discussion ranged from costs and retention to tech and sustainability to future growth. Here’s what the bosses had to say.

For decades, the hospitality sector has operated on a simple, largely unspoken assumption that growth comes from getting people to eat and drink more. Bigger portions. More indulgence. More frequency. More upsell.

If you run a growing UK hospitality business, you’ve heard the drumbeat: the next decade belongs to places with population momentum, talent inflow, new money, and the confidence to build. Charlotte, North Carolina - nicknamed the “Queen City” - is one of the clearest live case studies of that story in the US.

Birmingham is having a hospitality moment - but this is about much more than a cluster of fashionable openings. For multi-site brands considering where the next phase of regional growth will come from, the city offers a compelling live case study.

Peach 20/20 was delighted to co-host a special Atlantic Club preview evening last week, offering members an exclusive behind-the-scenes look at Coyo Taco UK’s first London restaurant ahead of its opening.

Join us in Liverpool with Peter Martin on Thursday 14th September

Miami’s reputation as a high energy party city is undeniable – and for that reason alone it deserves its place as the Atlantic Club’s first foray stateside since 2019. Yes, we are back on tour from May 11-13, exploring one of the most dynamic cities in the US.

‘Balance The Board: Accelerating Change Conference’ is back for a second year and promises to deliver another insight packed afternoon with a raft of inspirational speakers.   

The case for super-charging hospitality’s commitment to inclusivity and diversity was made loud and clear at this year’s Balance the Board Conference. Speaker after speaker emphasised that this is no time to pull back on initiatives, while providing practical advice on what businesses can do to meet day-to-day challenges.

The challenge for hospitality is not so much the cost-of-living crisis, but the cost of doing business crisis, says Peter Martin.

Be Inclusive Hospitality has released its first Impact Report for 2020-2022, summarising its journey over the past 2.5 years.

The BIH Spotlight Awards were established to celebrate exceptional businesses and individuals from Black, Asian and ethnic minority backgrounds in the hospitality industry.

Be Inclusive Hospitality (BIH) announced the winners of its third BIH Spotlight Awards at a glitzy ceremony at M Threadneedle Street, London, on 21 October.

 

Be Inclusive Hospitality has launched a significant sector‑wide survey as part of its new Better Hospitality campaign, backed by hospitality leaders and organisations from across the industry. 

Group reservations for pubs, bars and restaurants are growing fast as the post-COVID trend for planning nights out continues—and it’s opening up some big opportunities for venues that can host them.

Wine suppliers and producers face opportunities to drive On Premise sales for the year ahead as the channel recovers after a turbulent 18 months.

Bill's CEO Tom James will take on a new role this November as co-chair of the 2026 Peach 20/20 Leaders Summit.

Boardwalk, the mentoring programme designed to accelerate women’s progress to executive board roles, has almost doubled the size of its second cohort after a successful first year.

Boardwalk, the professional mentoring initiative focused on advancing women in hospitality to board-level roles, celebrated the graduation of its first cohort of 22 mentees yesterday - marking a significant milestone in its mission to drive gender equity at the highest levels of the sector.

The founders of Boardwalk have extended the application deadline for the programme’s second cohort until midnight tonight following overwhelming industry interest.

Steve Hill, Head of Operations at the UK’s Bone Daddies, discusses the restaurant’s obstacles and successes through COVID-19 and partnership with QSR Automations. 

Experts from international law firm Bird + Bird provide timely advice on navigating the new virtual world.

What happens when some of hospitality’s sharpest commercial, marketing and technology leaders gather behind closed doors under Chatham House rules? You get honesty. You get lively debate. And you get to the real issues shaping our industry.

Ahead of the upcoming Atlantic Club Miami tour, the Peach 20/20 team look to uncover what makes key locations across The Magic City desirable and inspirational for hospitality operators. 
 

Britain’s relationship with alcohol is changing fast. But this is not a simple story of consumers giving up drinking.

As consumers return cautiously to pre-COVID out-of-home habits, brand trust and reliability are likely to be more important than ever in their decision-making – and especially among older customers.

Britain’s top hospitality groups generated year-on-year sales growth of 8.8% in December, the latest CGA Hospitality Business Tracker reveals.

A new initiative to explore ways for agriculture and hospitality to work more closely together was launched this week with the inaugural Food, Farming & Hospitality round table chaired by the National Farmers Union president Minette Batters.

In 2023 hospitality leaders will need to dig deep and reinvent their business models. Yes. Again. 

But fear not. Help is at hand. Our summer meet up Peach @ The Beach – will shine a light on how you can grow your brand by leveraging tech, data and a laser focus on your ‘profitable dollars’.  

Britain’s hospitality leaders are still cautious about the future, the latest Business Confidence Survey from CGA by NIQ reveals.

Britain’s hospitality leaders remain cautious amid tentative signs of improved consumer spending and relief on some costs, CGA by NIQ’s latest Business Confidence Survey reveals.

With 89% of consumers now using card or contactless every time, or most times they visit a pub, bar or restaurant, the rising popularity of contactless payment methods and other emerging technologies is leading to a significant and long-lasting behaviour-shift in hospitality.

The latest Food Insights Report from CGA by NIQ reveals a growing demand from consumers for information about food consumed out of home.

An inspiring new generation of entrepreneurs are shaking up hospitality, creating pubs and restaurants that properly represent and support their diverse communities. Three of the best joined a panel session at the Peach 20/20 Conference—and here are some of the messages they shared.

The Queen City is growing - and at pace. A new wave of young professionals, drawn by strong career opportunities and a more attainable cost of living, is fuelling rapid population growth. 

Peach 20/20 executive director Peter Martin reflects on the key findings from the latest research compiled by CGA and Harri. 

Solid sales growth in restaurants, pubs and bars has helped Britain’s regional city centres recover their vibrancy in the first half of 2022, although London is still struggling, new research shows.

With an estimated 250,000 meals to be served each day, COP28 will offer the first 1.5°C-aligned menu at a COP conference, as part of its objective of making the conference carbon-neutral. Nutritics is deploying its technology and teams of scientific experts to work with the COP28 Catering Team and support 80+ F&B vendors at the event, as well as presenting insights on food sustainability to global leaders at the international gathering on climate change.  

How do established brands stay fresh and ahead of the curve on guest experience? Jenny McPhee, the first brand director of pioneering cocktail bar group The Alchemist, shared some of the secrets on the Peach 20/20’s Top Table Podcast. Here are five of her insights.

Leaders of Britain’s top managed hospitality groups remain cautiously optimistic about the future despite spiralling costs, the 2023 Business Leaders’ Survey from CGA by NielsenIQ and Fourth reveals.

Optimism among leaders of Britain’s top hospitality groups has risen since the start of 2023, according to the latest Business Confidence Survey from CGA by NIQ and Fourth.

CGA’s latest Consumer Pulse research shows that more than two thirds (70%) of consumers now feel confident about visiting pubs, bars and restaurants—double the number (34%) who felt the same way at the start of last year.

British consumers are cautiously increasing their visits and spending in pubs, bars and restaurants, CGA by NIQ's latest Cost of Living Pulse reveals.

According to Feed it Back’s latest ‘Economic Outlook’ report, 58% of consumers reported that they are going out at about the same frequency as they were six months ago.

New research from CGA by NIQ reveals consumer demand for Britain’s pubs, bars and restaurants has stayed robust during months of rising household bills.

The latest GO Technology report from Zonal and CGA by NIQ, reveals that many consumers (55%) think that striking a balance between human interaction and technology provides the best experience in venues.

A new CGA by NIQ report shows many on premise visitors are happy to spend more money on hot beverages in 2024—but only if the quality and value are right.

The 2025 Peach 20/20 Sustainability Champion Award reflects the continuing commitment of individual businesses from across the hospitality sector to becoming more sustainable operations - and keeping it firmly on the board agenda.

The fall-out from the Russian invasion of Ukraine is affecting business around the globe. Teams from international business advisory firm RSM have produced papers highlighting the risks of both cyber attacks and food shortages in the wake of the conflict, while advising on measures that might be taken to reduce the threats.

We are excited to announce that our venue for this year’s Peach 20/20 Conference and Hero & Icon Awards dinner is The Roundhouse in London - one of the most exciting live performance spaces in the world. 

If you don’t think technology is worth investing in, ask your staff? And your customers may have something to say about it too.

The debut State of Social report is the first industry-wide benchmarking report dedicated to social media metrics for UK hospitality brands. 

Sessions founder and CEO Dan Warne is one of hospitality’s most thoughtful and innovative leaders, and at Peach 20/20’s Peach @ The Beach he shared views on disruption, data and the human experience. Here are seven of his top insights.

Save the date! This year’s Peach 20/20 Leaders Summit  and Hero & Icon Awards will take place on Monday 18 November.

Save the date! This year’s Peach 20/20 Leaders Summit and Hero & Icon Awards returns to Convene Sancroft, St. Paul’s, London on Thursday 13th November 2025.
 

Our Summer Meet up will now take place on Tuesday 28 June 2022.

Atlantic Club’s 2025 US tour route can be revealed - packed and ready for when we land in Denver in just three weeks time. 

Early evening on a Wednesday out in London with Young’s CEO Simon Dodd emphatically proves one thing - there’s plenty of life left in the local. 

The CGA Prestige Foodservice Price Index recorded an inflation rate of 13.8% in December, marking a sixth consecutive month of decline. However, the pace of deceleration is slower than anticipated, despite moderation in price rises and the market stabilising.
 

 

If you are running bars in London you probably feel that December was a complete right off. On the other hand, if you’re in the restaurant business away from the capital you might be thinking you’ve dodged a festive bullet.

Why is it that customers keep turning up? It’s a pretty fundamental question - because people are still going out to eat and drink in pubs, restaurants and bars across the nation.

Plan B, the mentoring platform designed to accelerate women’s representation on boards, has announced two new speakers for its first conference on October 5th at 30 Euston Square, London. 

Deliveries and takeaways accounted for nearly a third of managed operators' total sales in August, according to the latest CGA & Slerp Hospitality at Home Tracker.

Dismal weather in September made real-terms growth challenging for Britain's leading hospitality groups, according to the latest CGA Hospitality Business Tracker. But managed pub, restaurant and bar operators still achieved like-for-like sales 1.7% up on the same month last year.

Denver boasts 300 days of sunshine, stunning scenery, a rapidly growing, high-income millennial population – and a vibrant eating and drinking-out market that is attracting ambitious brands from across the US. And that’s exactly why Atlantic Club is heading there this June 4-6 for its latest tour. 

Rockfish founder and CEO Mitch Tonks and non-executive director and industry icon John Barnes are the latest guests on the Top Table Podcast from Peach 20/20.

They tell Peter Martin how the pandemic has accelerated Rockfish’s transformation from a restaurant group in the south west into a diverse, digital-savvy and nationwide seafood business. Here are five of our top takeaways from the conversation.

Peach 20/20 has today revealed the shortlist for this year’s Diversity Champion award, run in conjunction with Balance the Board. 

According to Forbes the European Union is planning to impose 40% board gender quotas. Whether that’s a good thing is up for debate but it does bring home how gender equity has moved from a tick box issue to the mainstream business and political agenda. 

Which drinks categories fizzed in 2021, and which went flat? CGA’s exclusive data analysis provides an insight into the key market trends that are set to continue into 2022.

We recently hosted a roundtable with senior executives from the restaurant, pub, bar and contract catering sectors, to talk frankly about the challenges and opportunities in progressing their sustainability strategies. We wanted to understand where they see the biggest opportunities to move the dial on this, and what action needs to be taken both at head office and across the estates.

Britain’s managed pub groups enjoyed a bright April with like-for-like sales growth of 9.1%, the latest CGA Hospitality Business Tracker reveals.

Innovation was a big talking point at the Peach 20/20 Leaders Summit—but achieving meaningful change is easier said than done. A panel of leaders, chaired by Jane O’Riordan, shared their experiences of driving improvements through smart use of technology and data, revealing the paths for other hospitality businesses to follow. These are some of the top takeaways. 

The Planet Peach Sustainability Summit brought hospitality leaders together to discuss why sustainability is not just the right thing to do but makes business sense too.

Former Wagamama CEO Emma Woods will be back in the industry spotlight in November when she takes on the role of co-chair of hospitality’s most influential conference, Peach 20/20.

No-one’s pretending things have been easy in hospitality in 2023. But as Peter Martin told the Peach 20/20 Leaders Summit, for the best businesses the future’s bright. Here are the top takeaways from his round-up of the market as we move towards 2024.

Boxpark founder Roger Wade was a very popular guest speaker at Peach 20/20’s Summer Meet-Up—and you can now listen to his compelling session on the 

Top Table Podcast. Here are just five top takeaways. 

In the age of “everything, everywhere,” success means no weak links

Register to join us 21st June 2023 at Brighton i360 for unrivalled, board-level insight. Our summer meet up brings together experts and innovators who are leading the pack, to give you the inside track on how to leverage tech and data to grow your brand and your ‘profitable dollars’. 

What are the big consumer trends to track in 2022, and how will the market shake down after COVID? Phil Tate, CEO of top hospitality analysts CGA, shared some crucial clues with Peter Martin on the Top Table Podcast from Peach 20/20. Here are just five of his messages for operators and suppliers.

Pubs, restaurants and bars in Britain’s top cities enjoyed a positive end to 2022 as consumers returned for the first ‘normal’ Christmas for three years, the new ‘Top Cities’ report from Peach 20/20 partners CGA by NielsenIQ and Wireless Social reveals.

The nominations for the Sustainability Champion, EDI Champion, Consumer Choice and Power Brand categories at this year’s Peach 20/20 Hero Awards have been revealed.