The Peach 20/20 webinars are an essential part of the year-round programme allowing us to deliver valuable content across the world. They allow us to tackle the hottest topics and those issues impacting the hospitality and out-of-home market today.
NOW AVAILABLE TO REPLAY: Tech, Talent and Transformation
In this webinar our speakers address two of the most pressing issues facing hospitality operators today: talent retention and customer engagement. We explore how technology is transforming both Customer Experience (CX) and Employee Experience (EX) and how an integrated tech stack is a proving to be a game-changer for digitally savvy operators in the industry.
Topics covered:
- How integrating customer journeys across both digital and physical channels builds loyalty and drives repeat business
- Why connecting all your customer data touchpoints increases spend per visit and ‘lifetime value’
- How you can transform your ‘Employee Experience’ ratings and attract and retain star talent
- Why smart use of tech will help your team focus on delivering an outstanding CX, drive revenue and increase job satisfaction
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Peach 20/20 Atlantic Club Webinar Archive
Getting entrepreneurs and seniors leaders to share individual learnings for a more successful united future is our running theme for the Atlantic Club.
From finance, investment and survival strategies through to trends and changing customer behaviours, our quarterly webinar series allows our hospitality leader network from both sides of the Atlantic to stay connected.
From finance, investment and survival strategies through to trends and changing customer behaviours, our quarterly webinar series allows our hospitality leader network from both sides of the Atlantic to stay connected.
Peach 20/20 The Big Digital Experience
Sadly, disruptions out of our control meant we were unable to run our live event in 2020 however, the power of virtual events meant we were still able to facilitate vital knowledge sharing to the global Peach 20/20 network at a time when they arguably needed it most.
Re-imagining the urgent trading environment
Head-to-head with Danny Meyer
The Leaders’ Panel
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