Top takeaways from Peach @ The Beach
AI brings exciting opportunities…
Tech was a big theme and a session on Artificial Intelligence and automation heard how it is already being used to cut costs and increase efficiency - and has the potential to deliver even more. Read more
… But there are risks too
Operators agreed on the potential benefits of AI - but it’s going to need serious investment.
How to turn data into dollars
Hospitality isn’t yet smart enough about its data, according to a session on analytics and marketing.
Hospitality needs to adapt to change
While hospitality is resilient, rapid changes in technology and communications mean it will need new digital skills. Sustainability was another issue to track closely, Read more
Concepts have to stay fresh
In an illuminating head-to-head with Peter Martin, Sessions founder Dan Warne told the story of what’s been called a record label for food. Via incubators like Brighton’s Shelter Hall, Sessions helps start-ups cut their teeth, and it’s taught him the importance of keeping concepts fresh. Read more
The regions are roaring
Peach @ The Beach wrapped up with a panel session on growth opportunities beyond the hotbed of London. Brighton’s Black Rock Restaurants Group is a good example of how hospitality groups can flourish outside the capital. Brands that want to reach the regions need to properly understand their new neighbourhoods, the panel agreed.
We need to stay positive
Thom Elliot summed up the mood of determination and cautious confidence in the room. “You’ve got to be optimistic,” he said. “If we’ve survived Covid then we can survive a few more ups and downs.”
Read the full story here.