Tom's brief is transformation. Leading a panel of progressive operators and change leaders, he'll explore how hospitality businesses can evolve to thrive in a higher-cost environment while competing for both talent and customers in an increasingly tech-enabled world.

The session will tackle some of the industry's biggest strategic questions. In a polarised market, what is separating the winners from the losers? Businesses have more data than ever before, but how can it be interrogated and deployed more effectively to drive growth? What information should be reaching front-line teams? How are central functions changing? And what new metrics should leaders be measuring?

Drawing on his experience as chair of the Hospitality Sector Council's innovation group, Tom will bring an operator's perspective to the discussion, sharing practical insights while challenging delegates to think differently about the future of the sector.

The result promises to be one of the summit's most thought-provoking and agenda-setting sessions.

We're delighted that Tom has accepted the challenge and look forward to welcoming him to the stage.

The Peach 20/20 Leaders Summit takes place in London on 18 November 2026. Attendance is strictly limited to board-level hospitality operators.

Request your invitation today. 

Huge thanks to our Headline Partners: Access Hospitality, Diageo, Fourth, NIQ, Nutritics, Sona and Tevalis; Premium Partners: Enotria, Harri, HeyGuest and TiPJAR; Event Partners: Bird & Bird, Brakes, Coca Cola, Northern Restaurant & Bar, The National Restaurant, Pub & Bar Show.