NEWS & INSIGHTS

Peach 2022 Nisha Katona's Talent Panel

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  • The first ever Plan B Conference on 23 November featured around 30 speakers in a dozen different sessions—all focused on creating inclusive cultures where diversity thrives and female leaders flourish ...
  • New surveys from CGA by NielsenIQ and Fourth highlight recruitment problems, high churn and rising payrolls ahead of crucial Christmas trading.
  • CEO and founder of acclaimed US operator, 50 Eggs Hospitality Group, John Kunkel shares his incredible and hugely inspiring journey to becoming one of the United States’ most creative and successful r ...
  • Why Yardbird is hatching a plan for London

    22 Nov 2022 By MCA editor Finn Scott-Delany
    Acclaimed US operator 50 Eggs Hospitality Group is resurrecting plans to bring its award-winning concepts to London.
  • While hospitality has grown much more confident with technology, there’s untapped potential to make it work better for guests and teams. Kim Teo, founder and CEO of Mr Yum—the digital enterprise that ...
  • Soaring costs and economic uncertainty have severely dented confidence in Britain’s hospitality sector. The October Business Confidence Survey shows that just 8% of leaders of multi-site businesses fe ...
  • An inspiring new generation of entrepreneurs are shaking up hospitality, creating pubs and restaurants that properly represent and support their diverse communities. Three of the best joined a panel s ...
  • Wahaca is a pioneer of restaurant action on the crucial issue of sustainability - with work to inspire all operators and suppliers. Co-founder of the Mexican street food brand Thomasina Miers knows th ...
  • Awards honour 14 of the UK’s leading brands and people across the restaurant, pub and bar sectors
  • The founder of a pioneering charity has been hailed for his crucial contributions to wellbeing.
  • Entrepreneurial stars of the restaurant, pub and bar world join the roll call of Icon Award recipients
  • Against the backdrop of a turbulent economy and continuing political uncertainty, hospitality leaders gathered at London’s iconic Roundhouse for the Peach 20/20 conference. Here are some key messages ...
  • Plan B, the mentoring platform designed to accelerate women’s representation on boards, has partnered with Peach 20/20 to launch a Diversity Champion Award – to be presented at the Peach 20/20 Awards ...
  • Hot on the heels of last week’s news unveiling nominees in the Industry Hero categories, Peach 20/20 turns the spotlight on the Consumer Hero Awards, powered by data from CGA by NielsenIQ BrandTrack c ...
  • Prestigious prizes celebrate nearly 60 of the UK’s best hospitality brands, businesses, venues and individuals
  • With 89% of consumers now using card or contactless every time, or most times they visit a pub, bar or restaurant, the rising popularity of contactless payment methods and other emerging technologies ...
  • The Peach 20/20 Conference and Awards takes place at The Roundhouse on 18 October 2022. Our theme this year is: Create to Transform. 
  • Plan B, the mentoring platform designed to accelerate women’s representation on boards, has announced the launch of a survey to better understand the sentiment of women working within the hospitality ...
  • Don’t miss hospitality’s most respected leadership expert - in London for one day only - on Tuesday 20 September. Learn how high performing teams and leaders are navigating the talent war, maximising ...
  • Boxpark founder Roger Wade was a very popular guest speaker at Peach 20/20’s Summer Meet-Up—and you can now listen to his compelling session on the  Top Table Podcast. Here are just five top takeaways ...
  • Inflation in the foodservice sector reached 11.5% in June, the latest edition of the CGA Prestige Foodservice Index reveals.
  • Karen Bosher is on a mission to change the British pub - or at least public perceptions, by making her pubs more diverse, inclusive and relevant to all communities.
  • The founder and CEO of the Rockfish, who has just been named Restaurateur of the Year at the Cateys, joins the speakers’ roster at this year’s Peach 20/20 conference. 
  • As hospitality pushes back the digital frontiers, how can brands properly engage consumers and make the most of their data? Digital expert Olivia Fitzgerald, chief sales and marketing officer at Zonal ...
  • Plan B, the mentoring platform designed to accelerate women’s representation on boards, has announced two new speakers for its first conference on October 5th at 30 Euston Square, London. 
  • We are excited to announce that our venue for this year’s Peach 20/20 Conference and Hero & Icon Awards dinner is The Roundhouse in London - one of the most exciting live performance spaces in the wor ...
  • Lack of staff is probably the biggest issue facing UK hospitality today. Operators that survived the pandemic are struggling to trade their way out and rebuild balance sheets because of diminished ope ...
  • Solid sales growth in restaurants, pubs and bars has helped Britain’s regional city centres recover their vibrancy in the first half of 2022, although London is still struggling, new research shows.
  • Smart use of franchising and robust protection of Intellectual Property are very effective routes to brand growth. Experts from global law firm Bird & Bird joined the Peach 20/20 Summer Meet Up to sha ...
  • Access to capital is tight. The cost of living crisis is hitting consumer and investor confidence so where are the opportunities for ambitious operators?  Ashton Crosby from Capdesia and Alice Keown o ...
  • From costs to labour to supply, bars and restaurants face a sea of challenges at the moment. But as Revolution Bars’ commercial director Fiona Hall told Peach 20/20’s Top Table Podcast, agile brands t ...
  • This year we’ve extended our Advisory Board to ensure we focus on the right questions, bring fresh and valuable thinking and convert those insights into action.    
  • How do established brands stay fresh and ahead of the curve on guest experience? Jenny McPhee, the first brand director of pioneering cocktail bar group The Alchemist, shared some of the secrets on th ...
  • Neat Burger and Gail’s Bakery are two of the UK’s fastest growing brands, and their leaders shared the secrets of their success at the Peach 20/20 Summer Meet Up. Here are seven top takeaways from the ...
  • The Peach 20/20 Summer Meet Up opened with Peter Martin giving his take on the big trends that are shaping the hospitality sector as it looks to scale up – and finds good news amid the gloom. Drawing ...
  • Out-of-home food and drink sales are in growth in all of Britain’s 10 biggest city centres, new research from CGA by NielsenIQ shows.
  • Hospitality leaders headed to Boxpark Wembley for the Peach 20/20 Summer Meet Up. Here are some of the top messages from the expert speakers. 
  • Legendary hospitality management guru Jim Sullivan joined the Peach 20/20 Podcast to discuss big issues in staffing and training. He told Peter Martin about the future of leadership in a world altered ...
  • Like-for-like sales at Britain’s leading managed restaurant, pub and bar groups in May were just 0.1% ahead of the pre-COVID-19 levels of 2019, the latest Coffer CGA Business Tracker reveals.
  • Peach 20/20’s first ever Summer Meet Up will bring together an exciting panel of industry thought-leaders, at Boxpark Wembley on 28 June, to discuss the theme: ‘Scale it up; Shake it up’.
  • According to Forbes the European Union is planning to impose 40% board gender quotas. Whether that’s a good thing is up for debate but it does bring home how gender equity has moved from a tick box is ...
  • Supply chain challenges, food security, investment, workforce skills and hospitality’s role in levelling-up were all on the agenda at UK Hospitality’s summer conference in London in May.
  • Our Summer Meet up will now take place on Tuesday 28 June 2022.
  • Miami is rich and expensive, as those on this month‘s Atlantic Club tour discovered. 
  • Plan B, the mentoring platform designed to accelerate women’s representation on boards, has announced the launch of its first conference on October 5th in central London.
  • Unsociable hours, increased workload and pay not matching the job were the top reasons given by employees to explain current staff crisis in hospitality in a recent survey by Peach 20/20 partners Harr ...
  • Peach 20/20’s first ever Summer Meet Up, at Boxpark Wembley on 21 June, will bring together an exciting panel of industry thought-leaders to discuss the theme: ‘Scale it up; Shake it up’.
  • Miami tour takeaways

    18 May 2022
    Miami more than lives up to its reputation as one of the most exciting and innovative cities for eating and drinking out, as the Atlantic Club discovered when it came to town for three days in May.
  • New research highlights the impacts of the war on Ukraine on key food commodities.
  • Peach 20/20’s new Summer Meet Up event at Boxpark Wembley on June 21 is not to be missed by anyone looking to drive growth
  • Finding the balance: prices or quantity?

    05 May 2022 By Gary Goodman, CEO of Yumpingo
    Inflation and rising food and labour costs are top of mind challenges as the industry collectively tries to determine how to best offset losses to margins.
  • When the Italian restaurant brand Vapiano launched in 2002 its service style was considered cutting edge and a novelty in the industry. The guest journey was based on customers being given a RFID (Rad ...
  • With nearly half of social media users (48%) already using the channels to search for hospitality venues, the latest GO Tech report highlights the opportunity for businesses in the sector to drive boo ...
  • Hospitality Rising, the initiative to raise the profile of the hospitality sector with the public through an ambitious advertising campaign, is continuing to recruit new supporters, including Whitbrea ...
  • The fall-out from the Russian invasion of Ukraine is affecting business around the globe. Teams from international business advisory firm RSM have produced papers highlighting the risks of both cyber ...
  • The second edition of the Inside Hospitality Report finds worryingly high levels of concern about the impact of racism in the workplace, further cemented by 28% of Asian, 37% of Black and 39% of mixed ...
  • Creating happiness in a digital world

    22 Mar 2022 Peter Martin
    If you don’t think technology is worth investing in, ask your staff? And your customers may have something to say about it too.
  • The inaugural Peach 20/20 Summer Meet Up will take place on 21 June at Boxpark Wembley.
  • New research from Peach 20/20 partners CGA and Fourth highlights widespread job vacancies and increased pressure on labour costs
  • Ahead of the upcoming Atlantic Club Miami tour, the Peach 20/20 team look to uncover what makes key locations across The Magic City desirable and inspirational for hospitality operators.   
  • What are the big consumer trends to track in 2022, and how will the market shake down after COVID? Phil Tate, CEO of top hospitality analysts CGA, shared some crucial clues with Peter Martin on the To ...
  • Simon Mitchell of street food pioneer KERB is the latest guest on Peach 20/20’s Start-up Hub Podcast. He joined Peter Martin to talk about incubating new talent, moving beyond food halls, and big issu ...
  • Peach 20/20 executive director Peter Martin reflects on the key findings from the latest research compiled by CGA and Harri. 
  • Ajith Jayawickrema hasn’t just launched one big restaurant brand—he’s created two. The Las Iguanas and Turtle Bay founder joined Peach 20/20’s Start-up Hub Podcast to share start-up stories and the up ...
  • A research collaboration between Peach 20/20 partners Harri and CGA offers in-depth insight into hospitality workers’ views of the sector and their jobs
  • The latest ‘Top Cities’ report from On Premise consultancy CGA and Wireless Social, the leaders in guest wi-fi and data insight, combines sales and device log-in data to assess the performance of Brit ...
  • Let’s get Digital. And fast.

    31 Mar 2022 Peter Martin
    How can eating and drinking out brands stay relevant, compelling and competitive in an increasingly digital-first world? From seamless delivery to delighting customers to winning the talent wars – tec ...
  • Scouting for Brands

    30 Mar 2022
    Sessions founder Dan Warne is the latest guest on the Start-up Hub Podcast from Peach 20/20. He tells Peter Martin how Sessions incubates the next generation of dynamic hospitality brands via food hal ...
  • Up close and personal

    18 Mar 2022
    New research shows how much the public want personalisation when they go out – and that they are prepared to pay for it in personal data
  • In a special edition of the Top Table Podcast to mark International Women's Day, Plan B founders Ann Elliott, Emma Causer and Holly Addison discussed gender imbalance in hospitality leadership. They r ...
  • Tech is a boardroom issue

    17 Mar 2022 Peter Martin
    According to the restaurant legend that is Danny Meyer, CEO of Union Square Hospitality Group: “The next frontier for restaurants is to expand hospitality through technology”.
  • Experts from international law firm Bird + Bird provide timely advice on navigating the new virtual world.
  • Technology is playing a bigger part in all aspects of restaurant operations. Bao, the London-based Asian restaurant group, has invested in a tech-based kitchen system to give it a better view of both ...
  • Tortilla Mexican Grill’s dynamic leadership duo of CEO Richard Morris and Chair Emma Woods are the latest guests on the Top Table Podcast from Peach 20/20. From the opportunities and challenges of del ...
  • In the first Start-up Hub Podcast from Peach 20/20, international brand rollout guru Marcel Khan tells Peter Martin about bringing Italian pasta brand Miscusi to London and beyond. He chats about the ...
  • Rockfish founder and CEO Mitch Tonks and non-executive director and industry icon John Barnes are the latest guests on the Top Table Podcast from Peach 20/20. They tell Peter Martin how the pandemic h ...
  • As consumers return cautiously to pre-COVID out-of-home habits, brand trust and reliability are likely to be more important than ever in their decision-making – and especially among older customers.
  • Inflation means price increases are all but inevitable across all industries and hospitality leaders are bracing themselves for the challenge. So how do you raise your prices without frightening the h ...
  • Global business consultancy RSM has launched its biggest survey of the UK hospitality sector and would like to hear from industry leaders about their hopes and challenges for 2022.
  • One of the industry’s most inspiring leaders is Hawksmoor co-founder and CEO Will Beckett. He talks candidly to Peter Martin on the Top Table podcast about the importance of optimism and ambition – al ...
  • Miami has one of the most vibrant food and drink cultures in the world—and Atlantic Club is heading there on May 11-13.
  • We asked our good friend, globetrotter and hospitality strategist, Myles Doran, to give us a taste of what’s hot and happening in Miami ahead of the Atlantic Club Tour in May. From cafecitos and croqu ...
  • With “no quick fixes on food inflation” supply chain issues are top of mind for operators. Andrew Selley, CEO of Bidfood takes stock on the challenges ahead.
  • CGA’s latest Consumer Pulse research shows that more than two thirds (70%) of consumers now feel confident about visiting pubs, bars and restaurants—double the number (34%) who felt the same way at th ...
  • The Tim Bacon Foundation is organising a major fundraising initiative on Thursday 8 September in memory of Peach Industry Icon and founder of the multi-award winning Living Ventures, Tim Bacon.
  • Recruitment drives this month by holiday park operator Parkdean, with 550 staff vacancies open, and Travelodge looking to fill 600 jobs have only underlined the depth of the labour crisis facing hospi ...
  • Optimism about recovery in the UK drinking-out market grew in January as sales rebounded — but what’s being consumed has changed.
  • The case for smooth operators

    25 Jan 2022 Peter Martin
    Tech continues its onward march. As the news that Aldi has opened its first checkout-free supermarket, Peter Martin argues for a smooth approach.
  • Consumer confidence about returning to bars and restaurants is growing, according to new CGA research – and both in the UK and US. Meanwhile, Britain has seen the first increase in the number of licen ...
  • If you are running bars in London you probably feel that December was a complete right off. On the other hand, if you’re in the restaurant business away from the capital you might be thinking you’ve d ...
  • Miami’s reputation as a high energy party city is undeniable – and for that reason alone it deserves its place as the Atlantic Club’s first foray stateside since 2019. Yes, we are back on tour from Ma ...
  • Working from home? Get over it

    17 Jan 2022 Peter Martin
    News of a major office investment in central London doesn’t mean an end to working from home, says Peter Martin. It’s more like the start of a hybrid experiment.
  • New research reveals attitudes to technology and hospitality among the next generation – and life is not all about the digital world
  • Asking customers if they enjoyed their meal is standard practice for any restaurant hoping to understand what guests thought of their dining experience, but the question is a lot less effective than i ...
  • New research highlights five key factors that can influence consumer decision-making when going out to eat and drink
  • Home comforts

    12 Jan 2022 Peter Martin
    Peter Martin takes a look at the latest research on what lockdowns have done to people’s domestic diets, including an increasing taste for cheese
  • If the pub, bar and restaurant market wants to be an attractive career proposition, both at boardroom level and on the front-line, it needs to do more to embrace diversity. Peach 20/20 brought togethe ...
  • By analyzing over 180,000 out-of-home reviews, Yumpingo determined that digital customers are three times more likely to score an experience poorly if an item is missing from their order. Do you know ...
  • Peach 20/20 brought together experts from the worlds of casual dining, marketing and research to examine the seismic shifts in consumer behaviour since early 2020 – and what it means for business in 2 ...
  • Which drinks categories fizzed in 2021, and which went flat? CGA’s exclusive data analysis provides an insight into the key market trends that are set to continue into 2022.
  • Staying connected and challenged in 2022

    04 Jan 2022 Peter Martin
    Peach 20/20 founder Peter Martin is this year marking 40 years in the sector, but far from looking back, his focus is on the challenges and opportunities ahead.
  • New research from Harri has revealed that 61% of employees in UK restaurants and fast-food businesses didn’t receive a pay rise in 2021. As a result, 45% of those are now planning to change jobs in 20 ...
  • Holiday reading….

    15 Dec 2021 Peter Martin
    It’s great to see our old friend and industry icon John Barnes writing again. His Marketing Judo book was an entertaining and easy to use guide to marketing for entrepreneurial operators – and despite ...
  • 2022 is set to be a big year for the on- premise in the US, as sales return to pre-COVID-19 levels and consumer confidence grows, new research from CGA suggests.
  • In a survey conducted just before the introduction of Plan B restrictions in England, optimism among hospitality leaders had already fallen by four percentage points.
  • How to navigate the here-and-how remains a major challenge for pub, bar and restaurant operators, but understanding the longer term implications of the new trading environment is just as vital.
  • CGA’s research into sales and consumer attitudes in the US and Canada provides extensive insights into COVID-19’s recent impacts across the On Premise. Here are some of the most notable numbers and wh ...
  • Having the CEDA conference in Harrogate this year gave Peter Martin the opportunity to add a northern flavour as conference chair. 
  • What are the key trends and flavours shaping consumer choices in 2022? Peach 20/20 founder Peter Martin and Catherine Hinchcliff, Head of Corporate Brand and Insights at Bidfood, discuss the key theme ...
  • Real progress on sustainability will only be achieved with collaboration across hospitality, business leaders at the Peach 20/20 conference stressed. Significant change will also require buy-in from t ...
  • Peach 20/20 brought together more than 300 industry leaders to discuss the crucial issues facing the out-of-home eating and drinking sector – with diversity, sustainability, and the new consumer high ...
  • Prestigious prizes recognise 15 leading brands and individuals across the eating and drinking out sector
  • Loungers co-founder and executive chairman Alex Reilley was named an Industry Icon at the Peach 20/20 Hero & Icon Awards on Wednesday (17 November).
  • Britain’s leading managed restaurant, pub and bar groups achieved modest sales growth in October amid mounting operational pressures, the latest edition of the Coffer CGA Business Tracker reveals.
  • Greene King CEO Nick Mackenzie leads tens of thousands of hospitality professionals and is joining the debate at this year's Peach 20/20, and highlighting how the regional brewer and pub owner’s histo ...
  • Peach 20/20 have teamed up with WiHTL- Diversity in Hospitality Travel & Leisure to find out and gauge industry sentiment around these vital issues ahead of the flagship conference next week. 
  • Low & No – an on-trade phenomenon

    09 Nov 2021 Myles Doran
    Categories that capitalise on this trend - focusing on low sugar, low calories, low ABV - are growing in value rapidly. Myles Doran discusses the trend and its impact on the wider industry.
  • Our roster of speakers includes founders and entrepreneurs – Judy Joo of Seoul Bird fame, Nisha Katona, of rapidly growing Mowgli, Hamish Stoddart, the zero-carbon pioneer and founder of Peach Pubs an ...
  • Peach 20/20 returns as a live event on Wednesday 17 November. A select, invitation-only gathering of 300 industry VIPs to debate the big issues of the day: how we can both make our businesses more suc ...
  • Steve Hill, Head of Operations at the UK’s Bone Daddies, discusses the restaurant’s obstacles and successes through COVID-19 and partnership with QSR Automations. 
  • Agility and cost controls should be top priorities as the industry gets ready for a return to travel
  • Andrew Selley, CEO of Bidcorp UK and James Bielby, Chief Executive of FWD take a deep dive into some of the most immediate challenges facing the hospitality industry
  • Ten things to know about no-shows

    05 Nov 2021 Guest blog by CGA for Zonal
    A recent ‘No-shows, no more’ webinar from CGA and Zonal tackled the hot issue of guests failing to fulfil reservations, following exposure of the problem in the latest GO Technology report and the new ...
  • Solving Hospitality’s Staffing Woes: Technology, Bonuses Or New Ways Of Hiring?

    30 Oct 2021 Alison Coleman, Senior Contributor, Entrepreneurs at Forbes
    Ongoing staffing problems posed by the pandemic have seen businesses in the U.K. hospitality sector struggle more than others to fill vacancies. In September, the ONS reported that the hospitality’s s ...
  • Peach 20/20 has introduced a new category for this year’s Hero & Icon awards, reflecting the importance of trust and reliability for consumers in the post-pandemic market.
  • Restaurant and bar businesses making waves on the international stage will be recognised at this year’s Peach 20/20 Hero & Icon awards in London on November 17.
  • Sustainability and the green agenda present real challenges for hospitality businesses – but ones that many are already embracing. The topic will feature prominently at this year’s Peach 20/20 confere ...
  • The shortlists for the 2021 Peach 20/20 Hero & Icon Awards have been announced, honouring dozens of outstanding operators across the out-of-home food and drink market.
  • In Harri’s recent event series, Redefining Staff Retention, this session encompassed operators from hotels to talk about the importance of retaining staff during this turbulent period of reopening and ...
  • Peach 20/20 Founder Peter Martin opened the Casual Dining Show last week with a bold and optimistic vision of the future for eating and drinking out brands. 
  • The Peach 20/20 Atlantic Club ‘London is Open Tour’ - our first since the pandemic hit - did not disappoint. Here are our top 5 takeaways…
  • Deliveries and takeaways accounted for nearly a third of managed operators' total sales in August, according to the latest CGA & Slerp Hospitality at Home Tracker.
  • Wine suppliers and producers face opportunities to drive On Premise sales for the year ahead as the channel recovers after a turbulent 18 months.
  • Final spaces available for Atlantic Club London event available as more details announced.
  • NEWS RELEASE - Harri, a market-leading employee experience platform, receives significant growth financing in response to enterprise momentum and transformation.
  • As the sector continues to bounce back from the pandemic employers need to address the ongoing challenges facing hospitality teams to retain staff in the long term.
  • Casual Dining - the definitive restaurant, pub & bar event is returning to ExCeL London on 23-24 September 2021 and as part of the programme will feature Peach 20/20’s executive director Peter Martin.
  • We'll be attending Casual Dining from the 23 - 24 September in London. See you there?
  • Emma Woods to co-chair Peach 20/20

    04 Jun 2021 Peter Martin
    Former Wagamama CEO Emma Woods will be back in the industry spotlight in November when she takes on the role of co-chair of hospitality’s most influential conference, Peach 20/20.
  • How radical is Danny Meyer?

    01 Jul 2021 Peter Martin
    Danny Meyer is a hero of the global restaurant industry, never afraid to be radical or provocative – but the decision of the legendary New York entrepreneur to require indoor diners and drinkers at hi ...
  • London is open: come see for yourself

    10 Aug 2021 Peter Martin
    The Peach 20/20 Atlantic Club is back ‘live’ this September and heading for London, the beating heart of the UK restaurant, pub and bar market.
  • We are moving our main invitation-only event to Exhibition London, a newly opened, purpose-designed, events and conference complex in the heart of White City and the Westfield development.  
  • ‘Big ideas for ambitious brands’, a Peach 20/20 Atlantic Club webinar hosted by Peter Martin, brought together industry experts to explore the future for the On Premise in the US, UK and beyond. Here ...
  • This year our board of high-profile, industry change-makers will not only help us to develop this year’s conference agenda for our flagship event taking place in London in November but will also feed ...
  • The Tim Bacon Foundation is a Registered Charity (No. 1173108) and was established in Tim’s name to recognise his achievements, continue his legacy and to echo his legendary spirit of generosity. 
  • Peach 20/20, hospitality’s most influential annual event, returns in 2021 refreshed and refocused, with its flagship conference and Hero & Icon awards ceremony set for London on November 17. 

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Peach 20/20 Webinars

Our 365 event programme delivers content both in-person and online. Catch up on our webinar series and The Big Peach Digital Experience.

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Peach 20/20 Podcast Series

Landing shortly, the Peach 20/20 podcast series will feature one-to-one discussions on some of the hottest topics facing seniors leaders and entrepreneurs across hospitality.

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NOW AVAILABLE... The Peach 20/20 Podcast

Have you listened to the BRAND NEW Peach 20/20 podcast series? Featuring industry icons such as Will Beckett, Marcel Khan, Mitch Tonks and John Barnes. 
 

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