Hospitality businesses have been hit hard over the past two years. But what’s allowed some operators to survive while others have fallen by the wayside?
One such restaurant survivor is Hawksmoor. The premium steak chain has diversified, become a leader in meal kit business, learned how to build a profitable e-commerce model in lockdown, achieved carbon neutral status and towards the end of last year opened two new and ambitious sites – in London and New York. Impressive by anyone’s standards.