Hospitality businesses have been hit hard over the past two years. But what’s allowed some operators to survive while others have fallen by the wayside?
One such restaurant survivor is Hawksmoor. The premium steak chain has diversified, become a leader in meal kit business, learned how to build a profitable e-commerce model in lockdown, achieved carbon neutral status and towards the end of last year opened two new and ambitious sites – in London and New York. Impressive by anyone’s standards.
Co-founder and CEO Will Beckett talks about staying optimistic and why keeping the brand alive for team members is as important (if not more so) than for customers. In conversation with Peter Martin, Will shares some punchy, thoughtful views about the industry’s image, the staffing crisis and the need to raise the bar on our marketing expertise.
The Top Table podcast is available to listen on: Apple Podcasts, Spotify, Google & Amazon.
Guest:
Will Beckett, CEO & Co-Founder, Hawksmoor
Host:
Peter Martin, Executive Director, Peach 20/20
Sponsored by Bidfood, Fourth, Stint and Zonal.
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Find out more about Hawksmoor visit https://thehawksmoor.com/
To get in contact with the show email james.martin@peach2020.com
Have you listened to the BRAND NEW Peach 20/20 podcast series? Featuring industry icons such as Will Beckett, Marcel Khan, Mitch Tonks and John Barnes.